Refund Policy

Introduction

The purpose of this policy document is to provide easy access to users of our website to our terms and conditions relating to Refund & Cancellation. All clauses within this policy document are included on our General Terms and Conditions and the Specific Terms and Conditions – Minacompanies.com. Click here for our full terms and conditions.

Information about us

1. Minacompanies.com is a website operated by MINA COMPANIES, LLC. MINA COMPANIES, LLC is registered in Delaware, and its registered office is situated at 651 N Broad St, Suite 201, Middletown, 19709, New Castle.

Definitions

1. “Consumer” shall have the meaning ascribed in section 12 of the Unfair Contract Terms Act 1977.

2. “General Terms and Conditions” means these Terms and Conditions.

3. “Specific Terms and Conditions” means the Specific Terms and Conditions tailored to cover any product or service that you may purchase from MINA COMPANIES, LLC through the Website, and which take priority over these General Terms and Conditions to the extent of any conflict between them.

4. “Web site” “Website” or “Site” means the web site you were browsing when you clicked on a link to these General and Special Terms and Conditions, including all subsidiary pages.

5. “MinaCompanies”, “Minacompanies.com”, “we”, “us”, “our” or “ourselves” means MINA COMPANIES, LLC

Refund & cancellation

General Terms & Conditions

8. Force Majeure

• b.  If a Force Majeure event to which this clause applies does occur, we agree to notify you as soon as practicable. If the Force Majeure event continues for more than 14 calendar days, either party shall have the right to cancel the agreement. Where services have been paid for in advance but have not been rendered, you will be entitled to a full refund from the date of cancellation for all such services.

13. Miscellaneous

• d.  As a consumer, you have the right to cancel a contract for the provision of goods or services at any time before 14 calendar days have passed from the day after the contract was made. Any such cancellations must be provided to us in writing. If we have already started fulfilling our side of the contract, or in the case of a company formation order, we have submitted the company application to Companies House, before you exercise your right to cancel, the right to cancel is lost.

Specific Terms & Conditions

2.2 Special limitation of liability

• b.  If your company formation application is rejected by Companies House, you will not be entitled to a refund for any services purchased from MINA COMPANIES, LLC

• c.  We do not accept any liability should your company be struck off and/or removed from the Register for any reason that is not within our control, or following the cancellation or expiry of the services you are agreeing to take under this agreement should your company fail to meet its statutory requirements following our actions to file the requisite forms to notify the termination of such services.

5. Conditions of our company address services

1. MINA COMPANIES, LLC reserves the right to cancel an address service with immediate effect should we believe there is a palpable risk to our reputation and/or business.

7. Price of goods and services.

1. We reserve the right to update the prices on the Website and to update, amend, or withdraw the products and services that we offer without prior notice or explanation. Every effort is made to ensure that all prices are correct; however, in the event of serious error, any transaction shall be voided by us, entitling you to a full refund.

8. Continuous payment authority

1. Renewable services - fees due will be processed on the card originally used to purchase the service (or an alternative, if supplied) on the date of expiry. Notice will always be given in advance of expiry date of our intention to take payment, and you will have the right to cancel the service.

16.1 Refund policy - company formation orders

1. In the event that you make a purchase of a company formation package but change your mind prior to the submission of the company details to Companies House, we will refund all monies paid to us, provided your written request for a refund is received within 14 days of the date of purchase.

2. Refunds cannot be given for the company formation package or any parts of the company formation package, once the company application has been submitted to Companies House, even if your company formation is rejected.

16.2 Refund policy - additional products and services

1. In the event you make a purchase of an additional product or service but change your mind – provided we have not already started working on providing the product or service, you will be entitled to a refund of all monies paid to us, provided the notice to cancel is given within 14 calendar days of the purchase date. A refund will not be given for cancellation requests after 14 calendar days from the date of purchase or where we have started working on providing the product or service.

17. Force Majeure

1. If a Force Majeure event to which this clause applies does occur, we agree to notify you as soon as practicable. If the Force Majeure event continues for more than 14 days, either party shall have the right to cancel the agreement. Where services have been paid for in advance but have not been rendered, you will be entitled to a full refund from the date of cancellation for all such services.

2. This clause shall not apply to, and a Force Majeure event shall not include, an increase in Companies House fees. Where this happens, clause 10 of the Specific Terms and Conditions shall apply.